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Privacy Policy

Last Updated: [27/03/2025]

Welcome to Susan Bowman Yoga’s Privacy Policy.
I respect your privacy and am committed to protecting your personal data. This policy explains how I collect, use, store, and share your personal information—and what rights you have under UK and EU data protection laws.

1. Who I Am

Susan Bowman Yoga
Controller: Susan Bowman
📧 Email: info@susanbowmanwellbeing.com
📍 Address: 29 Haverhill Road, London, SW12 0HD

You can contact me with any questions about this policy or your personal data.

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk, but I’d appreciate the chance to resolve your concerns first.

2. About This Policy

This privacy policy explains:

  • What personal data I collect

  • How I use it and why

  • Your rights and how to exercise them

It applies to your use of my:

  • Website

  • Social media accounts

  • Online communities

Note: This website is not intended for children. If you are under 13, please do not provide personal data.

3. What Personal Data I Collect

Types of Data

  • Identity Data – Name, title, date of birth, gender

  • Contact Data – Email, phone number, billing/shipping address

  • Financial Data – Payment details (e.g., PayPal)

  • Transaction Data – Purchase history

  • Technical Data – IP address, browser type, device data

  • Profile Data – Interests, preferences, survey responses

  • Usage Data – How you use my site and services

  • Marketing Data – Your preferences for receiving updates

  • Sensitive Data – Health, lifestyle, or menopausal information (only with explicit consent)

I may also use Aggregated Data (e.g., statistical summaries) which does not identify you.

4. How I Collect Your Data

You may provide it directly when you:

  • Contact me

  • Fill in forms

  • Purchase services

  • Join a newsletter

  • Complete a survey or give feedback

I may collect it automatically via:

  • Cookies and similar technologies

  • Analytics providers (e.g., Google Analytics)

  • Payment processors (e.g., PayPal)

See my Cookie Policy for more details.

5. How I Use Your Data

I will only use your data when legally permitted. Common reasons include:

  • Fulfilling a contract with you

  • Complying with legal obligations

  • Pursuing my legitimate business interests

  • Sending marketing (with your consent or as allowed under law)

Examples:

Purpose Data Used Lawful Basis

Registering you as a clientIdentity, ContactContract

Processing paymentsIdentity, Contact, Financial, Transaction Contract; Legitimate interests (to recover debt)

Sending updates or surveysIdentity, Contact, Marketin gContract; Legal obligation; Legitimate interests

Running competitionsIdentity, Contact, Profile Contract; Legitimate interests

Website security and supportIdentity, TechnicalLegal obligation; Legitimate interests

Analytics and improvementsUsage, TechnicalLegitimate interests

Recommending productsIdentity, Profile, UsageLegitimate interests

6. Marketing and Your Preferences

You may receive emails from me if:

  • You’ve purchased from me before

  • You’ve opted in to receive them

You can opt out any time by:

7. Sharing Your Data

I may share your data with:

  • Service providers (e.g., hosting, IT, payments)

  • Legal and regulatory bodies (e.g., HMRC)

  • Future business partners (in case of merger or sale)

I require all third parties to respect your data and only use it according to my instructions.

8. International Transfers

I do not transfer your personal data outside the UK or EEA.

9. Data Security

I use appropriate security measures to prevent:

  • Unauthorised access

  • Accidental loss or disclosure

  • Unlawful use or alteration

10. Data Retention

I will keep your personal data:

  • Customers – For 6 years after you stop working with me (for tax/legal reasons)

  • Non-customers – For up to 2 years after your last interaction

You can request deletion sooner (see your rights below).

11. Your Legal Rights

You have the right to:

  • ✅ Access your data

  • ✏️ Request correction

  • ❌ Request deletion

  • 🚫 Object to processing

  • 🔒 Restrict processing

  • 🔁 Request transfer

  • ❎ Withdraw consent

To exercise these rights, contact info@susanbowmanyoga.com.

You won’t be charged unless your request is excessive or repetitive.

12. Cookies

You can manage cookies via your browser settings. Some parts of the site may not function properly if cookies are disabled. See my Cookie Policy for more.

13. Changes to This Policy

I may update this policy from time to time. Any changes will be posted on this page.

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